When planning a group process, we rely on the input
of clients and seek their direction at key stages in design, implementation and follow-up. We’ve learned that consultation
is essential to ensure the process focuses on the desired objectives. Our facilitation process typically
involves these five steps:
Initial Consultation - Working together, we establish mutual expectations and clearly
defined goals for the process. At this time, we explore a variety of approaches to identify the one that will best meet
Facilitation Estimate - Following our initial meeting, we prepare
a detailed description of the process, including timeframes, deliverables and expected costs.
Our experience has taught us that a teamed approach improves delivery and participant outcomes. It simply works better,
allowing us to:
provide better support during small group exercises
balance the tasks of facilitation
support different skill and readiness levels
model a collaborative approach
to team relations
address unexpected concerns or disputes effectively
make spontaneous changes to process
Reporting - We record meeting notes using a laptop computer and a projector
so that all participants can see the discussion outcomes. Following the facilitated session, we prepare a written summary,
which describes the process and decisions reached.
Follow-up - At the conclusion of the process, we plan for follow-up
and support as necessary.
Whether we’re training a work team or guiding a group
through a planning process, our approach combines a positive focus with a respectful curiosity. The primary goal is to identify
and build upon participants' strengths. Reflective questions, tailored to the participants' context, launch facilitations
and learning experiences on a positive note. Our approach increases participant success, as they begin with the knowledge
they have the skills and experience upon which to build.
Have questions about how we work?