Do Process Facilitation Services


We Do Process: Facilitation, Training, Mediation and Coaching

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Welcome to Do Process!

Partnered since 2005, Susan Nurse and Valda Dohlen bring together over three decades of combined experience in facilitation, training, mediation and coaching.

With an extensive background in conflict resolution and public policy, we have worked with a broad range of clientele, including provincial and federal governments, non-profit agencies and health regions.  

Whether it’s dispute resolution, organizational development, or stakeholder consultations, we are highly skilled at helping people with diverse viewpoints explore complicated issues. We keep meeting time productive and positive, and our strong communication and facilitation skills have served us well when handling sensitive and controversial topics.

Professional and relaxed, we work hard to inspire trust and cooperation. Our work with groups has earned us considerable praise, “an excellent team – a great pairing of complimentary skills.” 

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Who We Are

Susan Nurse, M.A., B.Admin.

Susan has worked as a Senior Mediator and a Dispute Resolution Consultant with the Saskatchewan Department of Justice for over fifteen years. She has guest lectured at the University of Regina and has taught classes in SIAST’s Dispute Resolution Certificate Program. Susan earned a Business Administration degree from the University of Regina and an M.A. in Human Ecology from the University of Alberta. She completed her conflict resolution training through the Justice Institute of British Columbia and coach training through Advantage Coach Training.

Susan has a positive and supportive approach which fosters participant confidence and enthusiasm. Her calm and genuine style encourages participants to open up and discover new possibilities.

Valda Dohlen, M.A., B.A.hon.

Throughout her career, Valda has held several senior positions in both the public and private sector. Her professional background includes V.P. of Communications with, Senior Policy Analyst with the Saskatchewan Women’s Secretariat and Program Manager for the Prairie Women’s Health Centre of Excellence. Valda completed undergraduate work in Sociology and Psychology at the University of Regina. She obtained her M.A. in Women’s Studies from Simon Fraser University. She has completed facilitator training through SIAST and improv training through PrairieImprov.

Valda’s style is down-to-earth and creative. She uses humour and spontaneity to motivate participants and inspire action. Valda enjoys working with groups and strives to create a positive and productive experience.